Customer Testimonials
Daniel Lopez was excellent as person and VIP Specialist! He helped me get a new vehicle with absolute excellence in customer service. He walked me through the whole thing in finding the best deal & led me to finding an additional car as well. Shout out to the guys Jacob,Andy, as well at Mitsubishi. Definitely recommend University Mitsubishi
Dear Mitsubishi University,
I am writing to formally express my dissatisfaction with the service provided and, more importantly, with the ongoing malfunction of the infotainment system in my vehicle Mitsubishi Outlander 2.5L - 2023.
The system keeps turning on and off repeatedly at random times, which not only affects usability but also poses a safety concern while driving. When I brought the vehicle in for service, the service manager (Mr. Frank Gonzalez) confirmed that this issue is affecting multiple customers, but also stated that there is no estimated timeline for a fix — and worse, no certainty that it will be resolved ... Read More DealerRater - May 19, 2025
Everyone here did an amazing job on getting me the car i wanted. Huge thanks to the employees Daniel, Steven, and the manager that was there.
Great Service to our Mitsubishi Outlander. Love it! Prompt assistance.
Awesome experience and Laura was amazing
Gabriel, Camilo, Jayco, and Rosmery did a fantastic job! This is the second car I’ve bought from Mitsubishi University Motors—highly recommended!
Alberto picked me up from my cross country trip at the bus stop and supplied a satisfying sales experience to end. Thanks Alberto
Great cars, great people. Special thanks to Abner for making the purchase process easy and fun, great experience highly recommended. 😎💪🏻
(Translated by Google) This site is highly recommended, please look for Abner Sosa, very good, intelligent and helpful, he helped me at all times, another friend in this great country. (Original) Súper recomendable este sitio, por favor buscar a Abner Sosa, muy bueno, inteligente y servicial, me ayudó en todo momento, un amigo más en este gran país.
Thank you to Laura Gonzalez and the Service team. For my first time going to your dealership, I had a very smooth experience. Laura kept me informed about the status of my repair every day. This team should be proud of itself for a fair price and great service. I have been to the other Mitsubishi dealers in the North Miami area; trust me, they need to come and learn from you.
Laura was extremely helpful with excellent customer service
Wonderful experience with Laura! Laura was awesome—stayed on top of my car issue for months and worked around my schedule. Super helpful. I’ll only bring my car here from now on!
Laura helped me a lot with my Mitsubishi Outlander 2012 services
Laura is fantastic at her job as a Service advisor. She really treats our vehicles as if they were her own. That’s really hard to find today, meaning excellent, top notch service. You should go to University Mitsubishi for service, definitely ask for Laura, you won’t regret it.
Excellent, Abner was my Sales person he took good care of me took his time to find me the right car and the right deal, I left with a beautiful Outlander. I highly recommend working with him
I always have an excellent experience at this location, Laura is very helpful and I even can wait while I have a really good coffee.
Just bought my truck from there! Such a great experience! Daniel hooked me up and took care of me! Super personable and a man of his word!
Hi my name is Von and I just recently purchased from Mitsubishi in university in Davie my salesman was Abner Sousa a very respectful and professional that make my first time buying a car so easy and fast and not to forget his manager a very friendly person and Andres from finance really recommend this place thanks guys keep the good work 👏
Enjoyed my experience with Abner! Appreciated his kind demeanor.
Laura Great job ... Amazing service. Thank you very much .. you are the best
Keep up the great work University Mitsubishi!
Excellent customer service from Daniel Lopez. Everything went smoothly and we were treated with great professionalism.
Daniel was great. Smove process. Great price. Great value 👌
(Translated by Google) The staff that works at Mitsubishi University on the Saturday morning shift is very friendly, they explain the procedure clearly and are aware of what one requires. (Original) el personal que trabaja en mitsubishi de university del turno sabado en la ma;ana es muy amable, explcian de manera clara el procedimiento y estan al tanto de lo que uno requiere
The customer service attention as well as the waiting-time here is great! Very friendly staff, happy to help! I usually hate going to get anything done to my car because of the constant waiting, parking limitations, and rude staff - however, my experience here was STELLAR!!! Very happy this location is the closest to me and I had such a great experience. Laura is very sweet and super helpful! As a fellow pink-lover, her desk feels so peaceful and organized. She's the rockstar of University Mitsubishi! Not dreading my next oil change or car maintenance visit. THANK YOU LAURA + ... Read More Google - Mar 21, 2025
(Translated by Google) Excellent service and good attention, very satisfied with the purchase of my 2024 Outlander. Excellent attention from Daniel Lopez. I recommend him as a seller. 5 stars for their service. (Original) Excelente servicio y buena atención, muy satisfecho con la compra de mi Outlander 2024. Excelente atención de Daniel Lopez. Lo recomiendo como vendedor. 5 estrellas por su servicio.
I highly recommend this dealership. From the Sales team (Alberto Suarez ) to finance dept (Jose Debase) my experience was exceptional. Living out of State was not an issue. Great prices excellent service. I Love my Buick Encore. Thank you all for helping make this happen. Keep up the Fine Job!❤️
I had a great experience with Laura, during the last service. She was always friendly and professional. Trying to answer all my questions and concerns about my car.
I am from Montreal Canada. The person was polite, smile and answer to my questions. Thanks
The service was excellent, and I got out on the promised time, I did not have to wait for a long time.
Everything was great, the service department did an amazing job taking care of my car. I truly appreciate the wonderful service.
Nice it was very nice. The work was done properly and the attendance were very professional and courteous and helpful. The staff was caring also.
Daniel López was so professional since I did started the process to get my new car, so helpful and kind, I’m so happy to found this place and amazing people. Thanks
Exceptional service services were provided by Laura, she has the knowledge to do her job and her personality makes my visits more enjoyable
I had a great experience today at the Mitsubishi service the service manager was great with my appointment everything went smoothly
I bought my car from Georgia , the process was so smooth and even the salesman(Alberto Suarez) picked me up at the airport just to take me to the dealership, excellent service from the agent to the finance girl at finance department doing the closing.
Excellent service. Laura was wonderful and professional. I never go to any Mitsubishi Center. Thanks Guys
(Translated by Google) Good service and attention! My service advisor Laura is always ready to help me with what my car needs to be satisfied! (Original) Buen servicio y atención! Mi asesora de servicio Laura siempre está pendiente de ayudarme con lo que mi carro necesita para quedar satisfecha!
I went to that service center and since the first scheduled appointment I received a very kind welcome from @Laura, she really kind, respectful and professional. The Job done in my car was more than the expected. It's highly recommended. Además, te recibe con el idioma que quieras jajajaja es una genia.
Laura the service associate gave me an excellent service and advice. I settled an appointment, the oil change and tires rotation took them less than one hour. 😊
(Translated by Google) Laura's attention in the service area was excellent, thank you (Original) La atención de Laura en el área de servicio fue excelente, gracias
I can’t say enough about Laura customers service she was absolutely amazing she was very knowledgeable and helpful she totally put me at ease with getting my car serviced. Thanks you Laura
I had a great experience at University Mitsubishi during my oil change service. Laura was absolutely fantastic — she was professional, friendly, and kept me informed throughout the process. She made sure everything went smoothly and provided excellent customer service. Highly recommend asking for Laura if you visit — she truly cares about the customers!
Laura is the best at what she does. Always helps me with my service needs😀
I just wanted to say thank you to Laura Gonzales the service advisor for an amazing service and professionalism. Laura Gonzales makes a difference, she always makes sure that everything is done as requested.
Great and fast service, I’ll return for sure
Laura was excellent today, I arrived without appointment and it took me only an hour to be out of there!! Very efficient. Thank you!
Excellent service and professional, we have bought two outlander SE cars, sales and service staff incredible
Thank you Laura for the excellent service I received during my visit for an oil change on my Outlander PHEV 2024.
Laura was fantastic; she gathered all the things we needed from this service and suggested additional options that align with our warranty plan and requirements.
They were friendky, clear. They did the job in the time exoected and I was pleased with the result
(Translated by Google) We needed help pairing our cell phone with the car's navigation system. We went to the store and received excellent service. The pairing problem was resolved. Lorenzo and Abner Sossa were very helpful. (Original) Precisávamos de ajuda no pareamento de nosso celular com o navegador do carro. Passamos na loja e fomos muito atendidos.E o problema de pareamento solucionado. Lorenzo e Abner Sossa foram muito atenciosos.
Excellent service department and staff.
Great service. Very Happy
Used $99 coupon for Oil, filter,wipers and Tire rotation And they WOULD NOT ROTATE MY TIRES since my tires were bald and they wanted to sell me $1300 tires Not fair paid for it and they WOULDNT
On time appt. n professionally satisfied all questions.. people very helpful.. very neat n clean environment 👍
Great customer service and was helpful and patient to go over everything and make sure I was comfortable with the deal
Daniel Lopez assisted in the process of buying my vehicle on 2/19/25. Daniel is friendly and very knowledgeable about the vehicle's. He gave great information about the vehicle safety and added on features etc. Daniel gave a full tour of the car showed me all the perks and how things worked. Daniel made me and my husband extremely comfortable. I have never owned a Mitsubishi before or even thought of buying one. I am leaving this review because of his excellent customer service. I am sure Daniel's boss was tired of him going to his office. But Daniel understood ... Read More Google - Feb 20, 2025
Fair dealership, Abner made the deal happen. He was extremely helpful before I even stepped into the dealership. Very nice salesman not too pushy understood our needs and did his best to meet our expectations. Not often do you deal with transparent people so they deserve every bit of this 5 star review.
I really appreciate the experience over there. The guy called Alberto auto state department really help me get my brand new Mitsubishi Outlander 2024. I love the car, clean and in good shape. Guys I really recommend you to get there and ask for Alberto.
I was in Ft. Lauderdale on vacation, and due to my mileage, I was a little past due for my initial service. University Mitsubishi was prompt and courteous. They did an admirable job, and i would return if the opportunity presented itself!
Good service better customer service and more workers needed but good car service so far.
I had a great experience with Abner and Kaan Silay. Abner went above and beyond to help me retrieve my forgotten glasses from my old car, even several days after I had left it. He also took the time to clarify some financing questions I had, which I really appreciated. Kaan assisted me throughout the process of purchasing my new car and was extremely respectful and patient, ensuring I felt comfortable every step of the way. Highly recommend their services!
We have received great service each time, Laura is super amazing she will work for you!. The only reason why I give 4 is because they could get to 5 if they get more people.
Miss Laura is the best. Her attention and attitude was amazing and very communicative and clear.
Nice clean environment n people are friendly n cooperative 👍 ready to Help..Those people chk all inspection points n give best suggestion.. saw few people in lobby n all left with positive look... Thanks!
I wanted to say thank you to Laura Gonzales for an amazing service and professionalism. Laura Gonzales makes a difference, she always makes sure that everything is done as requested.
It was a very easy visit for maintenance, they replaced a sensor which was cover under the warranty
The customer service was excellent. And the repaires were quick. I would definitely recommend university Mitsubishi.
I am very pleased with the service I received. Laura was the best in helping me.
Laura was very helpful. Always keep in touch to make sure everything is handled.
(Translated by Google) Excellent (Original) Excelente
I have serviced my Outlander several times and was satisfied by cleverness of works. I would especially like to note the kindness and professionalism service advisor Laura. Recommend this place.
I have serviced my Outlander several times and was satisfied by cleverness of works. I would especially like to note the kindness and professionalism service advisor Laura. Recommend this place.
I bought a Winter Tune Up Plan and a Cabin filter was offered as part of the plan. However, you had already replaced my Cabin filter a few months back. I had to plead with the Service Attendant to give me some type of adjustment for this big ticket item because they was NOT going to replace the Cabin filter again. The Attendant agreed to a battery check. I was lucky to get that. I feel that was nice after all. However, it should be a standard rule to give the customer a credit on the Cabin Air filter for ... Read More Google - Feb 13, 2025
Thank you Asner and Daniel for helping me buy this used car in great condition. Customer service was great and very friendly. You guys were very attentive, and me and my parents were very satisfied and couldn't be happier.
Todo el personal es amable y cordial cada vez que llevo mi auto. Gracias Laura!
My vehicle was booked and taken right on time and returned promptly. All good even the price
(Translated by Google) Laura's attention was excellent and that of the mechanics too. (Original) La atencion de laura fue exelente y la de los mecanicos tambien
In my experience, all the people who work there are very attentive. Even though I didn't have an appointment, I have always arrived and resolved a problem on the same day.
Laura fro the service department was absolutely amazing she was so informative and made sure she knew what to say!
Extremely friendly and efficient from Laura to the mechanics who have worked on my car for warranty reasons and adjustments.
It was a very good service, they have coffee, popcorn and tv while you wait
Laura was very helpful. She's a great addition to the service department. Look forward into future services through her.
My experience was extremely positive. Laura kept me informed during the process! I would definitely return if the opportunity presents itself. I am from a different state, but my vehicle was due for service, so I took it to University Mitsubishi!
I want to say thanks to Laura and how awesome she is. From the moment I called with the issue I was having with my vehicle she was so helpful . Laura took the time to help me was always available to and my questions . I am so happy I found a new place to take my vehicle hands down the best customer service I have received Laura you are a rockstar 🎖️🎖️🎖️
The staff was friendly and helpful with good communication. Service was efficient and had good results
(Translated by Google) Chris Fiallo was tremendous with us. Good people and we left very happy (Original) Chris Fiallo fue tremendo con nosotros. Buena gente y salimos muy feliz
Thanks for the services provided by Laura. Professional and helpful.
Laura was amazing. Tysm. Will b coming back for service soon Tysm appreciate the service